Customer Ratings & Reviews

Used the swrvice, kept it, did not disappoint. Continued subscription

Always amazing at walking you through what us going on.

We always add a plan on when buying a product with larger price tag. Its paid for itself a few times over the years.

Enjoy the laptop does what is needed game great on it

It’s a geek squad warranty not sure what else to say.

I Love geek squad . I buy this with every purchase.

Customer service is amazing and the protection plan does its job!

They found the problem sent it out and the problem was resolved

It’s good to have the geek squad coverage plans with any electronic purchase.

Haven’t had to use this yet but thankful that the option was available.

I always make sure i purchase Geek Squad when making big purchases.

I purchased this when I purchased my laptop thinking I was covered if I needed assistance with anything. Boy was I wrong. I purchased dual screens to connect to the laptop and kept getting a "no power" message. I took the dual monitors and the laptop in to get assistance just to make sure it wasn't the laptop which I JUST purchased from them and was told I had to pay $40.00 for them to help me. Long story short, I was told that what I paid for only covered things such as the laptop not working, damaged etc. and even then, if it had to be sent out, it could take weeks to get it back. The technician still tried to help but his attitude said he didn't want to. Then he suggested that I purchase a power block with at least 40 watts, I purchased a power block at 60 watts and still have no resolution. I'm considering cancelling, it's just not worth it if I can't get simple assistance.

Very good Accidental Protection insurance policy for 2 years at a good price point.

best repair and understandable people ever really great people

It mounted to my plan well. Nailed my sister and got a replacement. Equally guilty

This coverage gives you piece of mind if and when you need assistance with your laptop.

I love the Geek Squad! They are always great to work with.

Geek squad service far surpassed plan cost. Will definitely renew!!

Geek Squad set up my new laptop and transferred everything from my old broken one.

Bought this with my laptop now i feel more relxaed using it at school