Customer Ratings & Reviews

3-year Accidental Geek Squad Protection is expensive but worriless.

good coverage for the value attached...have used it previously and would recommend same...its a wise move

Alreasy service my laptop and put a new hard drive

I recommend this on all products- especially portables and phones. You never know what may happen

Reliable and quick service through the Geek Squad. Dependability

Excellent service geeks very helpful quick service replacement done fast

Pretty solid service to have no doubt. Can't complain

BestBuy is the go to place to buy electronics. I always get the protection plans from BestBuy. Life happens and it is always nice to GS for those unfortunate electronic mishaps. BestBuy protection plans are worth the extra money. BUT GeekSquad failed me this time. I took my 6 month old chromebook in for a cracked screen. And the results were very unsatisfying. Easy to setup appointment and fast service vice taking it in. GS sent the chromebook out for repair. About 2 weeks later I received a call that the chrome back was back in the store. But the monitor/screen would not display anything. The GS team member stated he could only see when connected to an external display. I was given a choice to send it back again for repair or get a refund to purchase another Chromebook. The exact same Chromebook is now $200 more than when I purchased mine. So send back for repair again was really only choice. A other week later I get a call the Chromebook is back and ready to be picked up. The GS team member turns on the Chromebook and the display works, success. BUT I take it home give it to my daughter who uses it for school. She opens it and starts checking it out and then asks why her touch screen doesn't work anymore. What? And then she points out that the rubber pieces that sit on the table top are missing. The Chromebook was sent two times for repair. Now I have to take it back to the store, and see what they can do for me now. Luckily the school year is almost over, and she can stop borrowing a chromebook daily from the front office of her school.

My daughter is enjoying her laptop so glad she likes it

Always help me when I have a problem, never have let me down

It just makes good sense to have a fallback position

Love the peace of mind with Geek Squad. Very easy to access too.

i Bought it just to be safe.. I have yet to use it.

The geek squad agents are knowledgeable, courteous and friendly.

Definitely have gotten my money from these. So glad we have these. I would buy it again...and did.

Good service Good service Good service !!!!!!!!!!!!!

always good to have protection in these uncertain times

good to have in case you need it for any issues that you may have

good to have in case you need it for any issues that you may have

we use this on something that broke and they replace it with not problems.