Customer Ratings & Reviews

Apple products aren’t cheap to begin with, and if an accident happens sometimes the cost to repair can be up there with the cost of the item. Paying $40 to protect my Apple product for a year is a win-win

Bought geek squaud protection for refurbished laptop.

Good nice customer service very friendly and attentive

[Employee of bestbuy] It was very protective my laptop was protected very well. The laptop was protected.

Geek squad is always helpful to have. They normally are very helpful with regards to changes that need to be made.

Computer was defective and the screen would not come on. The laptop was purchased 1 month prior. But the geek squad was able to get this sent out and repairs very quickly

Good if needed and always a reassurance if something happens

Quick to get an appointment. When I arrive the staff is always helpful a know what they are doing. They alway solve my problems. Excellent service.

Last laptop broke down and I definitely regreted not having any safety for it. This time it was different. Protection is great and always up to date

I am new to IOS MacBook. It was a small challenge but Apple and Best Buy make it so simple. The transition was easy and the geek squad amamzing.

Got 3 years of protection, on my new laptop, and I had use this in the past, Best buy is the best on the insurance programs, when I had used i go to customer service, no questions asked, they just replaced, I have a lot of confidence with Best buy..

Bought protection for a replacement computer after my son broke his first device. I knew accidental damage would like occur, and I'm so glad I have protection this time.

It came with my Total Tech membership, how can I go wrong? Most things still work many years after 2, but if they don't BB makes it easy to swap out for a new one. :D Get a Total Tech membership and see what I mean.

I always purchase Best Buy's Geek Squad Protection Plan on almost every high ticket/price item I purchase from Best Buy. So far, I have never had any issue(s) with my Geek Squad Protection Plans on any item found to be defective covered under the plan.

ALways good to have accidental coverage on an expensive gaming laptop!

How do you purchase peace of mind; Geek Squad Accidental Protection. I have purchased several computers from Best Buy and unless it is something cheap and disposable I always get the added protection. I've had to use it a couple of times in the past and it has really paid off when I did.

I always go to Geek Squad whenever I have issues with anything. They are so friendly! Super knowledgeable employees and they walk you through the whole process!

I needed some help with my screen dying and they fixed the issue

Awesome service. I arrived quite early for my appt and Caleb handled my issued quickly and effectively and explained everything well to me. Thank you so much!! You rock Caleb!

I got geek squad for my laptop however when my laptop was messing up they said they could reset everything for $200 more which didn’t make any sense to me because I purchased the accidental geek squad and they were not able to help me with my laptop without me paying more.