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Customer reviews

Rating 4.6 out of 5 stars with 11943 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 11,943 reviews
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I think that I will not need Geek Squad protection something proves me wrong... It is pretty much a must for me...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had chance to use thankfully but I do have a kiddo so I'll probably need it later on. The person who helped me check out was super informative about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son has a tendency of not taking of his things. I reviewed the extended warranty & I am delighted with the coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Security Blanket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good policy to have. We have recently upgraded laptops for our boys and were thankful to have this insurance. We had issues with the screens and they were replaced with no questions asked. It does take about 7 to 10 days (repairs aren’t done in stores).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BETTER HAVE IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    is the good to have your devices covere, you never know what will happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad to have the geek squad on my side if anything happens to my new computer. I won't take my computer anywhere else but to them...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Patience with cust laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This extended service is the best, even though you get 2 yrs with total tech. I recommend the 3 yrs . It help me get refunded n get another new computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just purchssed computer & protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this protection for my granddaughter's HP Chromebook. I just purchased the Chromebook so haven't had a need to use it yet but it is great knowing they are there to help when/if she needs it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Warranty program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has been a lifesaver a couple times already. Well worth the Money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally worth the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the best thing to spend money on! When my Lenovo Yoga died after just 2 years, they replaced it. I bought an HP Envy instead. Worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have you geek squad in the past and had great experiences. They are friendly and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad: AWESOME!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say other than, “The Geek Squad is simply AWESOME!!!” They are Kind, Respectful (Great customer service…which is VERY Important!!!), Knowledgeable, and VERY Patient with my many questions!!! I Trust them!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best store warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty to purchase, most stuff i do add the warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I don’t know

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To be honest, I don’t know what exactly I paid for, but I think it might help me. I don’t understand what these guys are supposed to do for me and for my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad, knowledgeable, friendly and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent looked at my dieing laptop and made great recommendations

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The More, The Most Protection Coverage, Happy Life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Defining Moment For All, Including Best Buy, The Seller, The Customer/Buyer, And Third Parties Entities/Mfgs. The Protection Plan Coverage, Put All The Eggs Into One Basket. The Most Protective Coverage Is Essential For a Happy Customer to Have a Happy Here After Buyer's Life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ive had this laptop for 2 years now and i have been very happy with it , it still runs like new and is very user friendly i am very happy to share with you on what a great computer it is and would def buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always protect my products with the Geek Squad warranty. I have used it in the past and it has proved to be worth every penny when I needed a repair on my laptop. It was an easy decision to purchase the protection to cover my son's laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have geek squad protection on all of our electronics. My wife's laptop stopped working when some water got in it in the kitchen. The geeks fixed it. We had a lightning strike that burned out the hdmi port on our TV (don't know why that happened). The Geeks fixed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Chromebook!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this hp Chromebook. Holds a good charge and works great. Employee was very helpful and kind. Great value for this laptop. Highly recommend.

    I would recommend this to a friend