Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11912 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 101 Showing 2,001-2,020 of 11,912 reviews
  • Rated 5 out of 5 stars

    battery

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no waiting in line service as you walk in. very courteous and knowledgeable. even helped install battery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helps me relax

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Product is a great value for the peace of mind. I know that Geek Squad is available for my product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Service Contract

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the money I have spent has saved me a bunch of money. The only negative is during the pandemic getting service with out waiting a lot of time has been difficult. Also it is very difficult to schedule any time without waiting 1 week or longer. If you need help now it is almost unheard of. So this has been a problem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Fix my laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek squad whenever my laptop has a problem they fix it in no time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Resourceful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took my brand new laptop up here for the first time and got my computer optimized and more storage added onto it. The men there were very helpful and informative on some things I did not know after purchasing a gaming computer. Definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has always been there to help me whenever I called them They have been very thorough and explained the problem Definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the Beat

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this warranty with the piece of mind that my computer to fully covered if anything were to happen to it. Not much money for piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech support has been wonderful!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Transferring all my data and getting my new laptop fully functioning within just a day was fantastic! They did a thorough job and quick help when we had to make one adjustment. love the Geek Squad!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for taking time to share this with us! We're so glad to hear everything worked out well with your computer and hope it continues to work great for you!

  • Rated 5 out of 5 stars

    Geek Squad previously repaired a broken appliance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1-year accidental geek squad protection has been super valuable working well for me so far. geek squad is the most helpful repair crew

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3-Year Accidental Geek Squad Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protections gives me comfort in knowing that I can make one phone call and take my product in for service. I do not want to worry about not having it when I need it; so, I bought this service to ensure that I can get it back up and running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan is a must. It covers my device from accidentals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes !

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always there when you need them!! Can’t recommend them enough

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad over Manufacturer's representatives.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad confirmed the lemon status of a third laptop in 2 weeks. Immensely grateful that they didn't put me through hours and hours over weeks discussion before replacing the laptop under warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rock on with yer bad self, Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did everything when I bought my laptop for college. They still take good care of my baby as I progress towards graduation. If you spend all that money investing in your gear, why not invest in the maintenance?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price for warranty protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy add on warranty by GreeKSquad to secure your laptop from unknown issues. The price for the warranty was affordable. thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so happy with the service. I totally recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement made without any hassle.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MY laptop was assessed promptly and I received a replacement without any hassle. Thank goodness for my geek squad protection. Protect your purchase it's worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to know I have the Geek Squad Protection Plan just in case problems occur. It's worth paying the extra versus taking the chance of something happening and having to buy new versus it being fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great price worry free coverage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great price worry free coverage, peace of mind knowing it's there in the event we ever need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and support, never had a problem with geek squad

    I would recommend this to a friend