Customer Ratings & Reviews

The accidental protection is a must. Had to use it the first for a broken chrome screen. They were not able to replace the screen so I got a full refund to use towards the purchase of a new

LOVE this little chromebook. Has a great battery life, easy to use and take with you. My ONLY complaint would be that the keys are white and the imprint a light gray so they are not necessarily easy to identify, would be better if imprint was black.

Geek squad customer service is outstanding I always well knowledgeable and always ready to help

Great service! Super fast and techs are knowledgeable.

No matter what I do they will replace or fix the gear. Accidents happen

I recommend to always get geek squad protection if available for the items you purchase. Never know when you will need your product fixed. I always by my electronics at best buy and get geek squad protection.

I recommend to always get geek squad protection if available for the items you purchase. Never know when you will need your product fixed. I always by my electronics at best buy and get geek squad protection.

Absolutely loving this device! I use it for basic things (email, Netflix, etc) and I’ve had no issues whatsoever. Only drawback so far is that camera is not front facing so no video calls unfortunately.

I know they are good from previously using so I would definitely recommend

Excellent service laptop broke was approved for a new one. Went to the store, purchased a new one with no issues.- Nicole Palin

Great value and customer service only thing i don't like is they making me pay for another protection plan after my device got damaged I mean if you pay for a two year protection its should be protected for two years

Must have a all purchases. I am never had to use it. But i'm glad to know it's there if I need it

Reasonably priced for a one year warranty. Geek squad was very helpful!

So far so good. From what the salesperson tells me this is a great add on. If ANYTHING happens to my laptop they will repair/ replace/ or give gift card of equal value. No too bad

Thank you guys for this feature. Great to have, if you have any issues.

This will come in handy if anything happens to the laptop especially since it’s for a 13 year old and things happen

I haven't had to use it on the computer I just purchased, but have had to use it in the past, and the help I received was AMAZING. I highly recommend getting the Geek Squad protection.

We haven’t had to use it, but it’s great to know that we will have additional warranty should something happen to our laptop.

I protect all my purchases with Best Buy no matter what

Very worth it, especially if you have children. You never know what might happen and with this coverage I don't feel like i need to wrap my computer in bubble wrap and put it in a plastic bag when I'm away from it.