Customer Ratings & Reviews

Great service. Everytime i have an issue with anything regarding my purchases, the support is always around to help. Whether its in store or not

This is a great service but it’s hard to get appointment and sometimes they be rude I hate calling because I get people they don’t speak English and they treat you like crap

Grapevine store was great to deal with geek squad. They were very informative on questions I had, and quick responders. Have used them on several other laptops we own, they do good work.

We felt this was important to have because you never know what could happen. Glad to have the peace of mind.

Learned the hard way when a one year laptop got black screen of death so on this purchase I took out the plan. Hope to not need it!!

Geek Squad 3 year extended warranty covers all problems you may encounter without any copay, deductible or number of incidents!

Always protect your items !! Life happens and unexpected things are always thrown our way

We buy a geek squad plan on most products we purchase from best buy. Have not always needed to use it but so grateful to know the option is there. When I have needed to call geek squad for help on a product I am always happy with the assistance I receive.

Havent had a chance to use it yet, but it gives me peace of mind knowing in case of an accident I'm covered,

In the past I have purchased the Best Buy protection plans and have always had great service when I needed it. No hassle no nonsense. I always find it to be a great value on all the products I purchase from Best Buy.

Agent was sure to sell us on the advantage of havinf the extra protect warranty.

I felt very comfortable purchasing the 2 year accidental Geek Squad Protection simply because I'm a senior. I wanted assistance that I could depend on. I felt it was a reasonable price for product.

great protection have had to replace the adapter twice already. the only problem was that best buy did not stock the adapter.

I like the service that I paid for. I am able to address my problem and know that I will be able to get the problem solved in the future, is wonderful.

It’s always good to have protection on any valuable item you buy, at the end you’re going to be happy and relieved when something bad happens because they will fix it or replace it for you.

It's wise to protect your device. We never know what can happened.

It works great! The only issue is the keyboard has to keep being configured to light up. It stops after a while

I have always purchased Geek Squad Protection for the products I buy. No hassle when you run into a problem. I buy all my electronics from BestBuy because of the service I have received in the past

The Agents replaced my laptop screen. The Laptop did need to be sent out for the replacement. They did this in a timely manner. Thank you for you Great Work.

I got 3 years of protection on my computer in case of accidents and have been please the with the accommodations for my devices by geek squad. They have always been most helpful and provide great service.