Customer Ratings & Reviews

We always purchase the 3yr Geek Squad protection plan when we purchase a laptop from Best Buy. It has paid for itself a number of times when we had the lcd screen go bad.

Great they gave me no issues with giving me credit for a item that couldn't be fixed

Its great and easy to clean , it goes great with my laptop

So far haven't had to use this service but great to know I have it available to me. But TBH I hope I never have to use this service, it means everything is going well so yaigh.

I always rely on the protection plan to be included

I have not needed to use this yet but its a good thing to have.

I loved the instructions to open the package and I didn't cut myself

Haven't had a need to use this protection, and don't expect that I will,but comforting to know that its there if I need too.

This had been great coverage. Had 1 problem and the geek squad worked on it. Recommend getting total protection and that has been wonderful for other electronics in our household.

Excellent service when speaking with someone at the store of purchase, but not if speaking with someone from another country. They are not knowledgeable of the product and cannot understand you and you cannot understand them.

I have saved so much money by spending just a little more on the protection plan. It is always worth it and the Geek Squad is great about making sure that everything is taken care of.

Got the service when I bought my chrome book and could use the services for a total of three systems and called them with an old laptop that was not working right. They still worked on it and got it up and running. Wow what a deal.

I sleep good at night knowing if anything goes wrong with my laptop i have geek sqaud.

I have already bought several laptops and I always buy them extra protection with Geek Squad, the times I have used the protection I have never had problems.

Geek squad has helped in a variety of computer challenges and breakdowns. Helpful to have coverage up front.

The Geek squad protection is great. I know from past experience that they take care of you.

The Geek Squad protection gives you a great piece of mind

Only time ever used insurance from best buy is for a tv and printer. Both times the insurance paid for itself. I always keep it on my stuff now that more electronics are in these units.

Only time ever used insurance from best buy is for a tv and printer. Both times the insurance paid for itself. I always keep it on my stuff now that more electronics are in these units.

I always purchase a Geek Squad Service Plan with all technology products. I love the excellent support always provided. They were very knowledgeable, professional and helpful.