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Customer reviews

Rating 4.6 out of 5 stars with 11839 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 189 Showing 3,761-3,780 of 11,839 reviews
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get geek squad with any electronic we buy. It’s well worth the money if something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty coverage and service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have experienced warranty issues once and the result was quickly and I am very impressed with the great service all the times when I call or visit the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly I usually dont buy protection plans, but after dropping my last laptop, i know better now . Good price, not too expensive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone need to insure our products and when you doit with the right people is better support is allways on top and a lot if experience Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wish I had done it sooner!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only wish I had purchased this protection prior to smashing my computer in an accident. Never again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use this service, but its a great thing to have protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Was a no brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got such a great deal on the computer it was stupid not to get this plan. Have had good luck with their policy claims in the past so I don’t expect issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to make a return. It went good with no problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend always buying the Geek Squad protection just in case. The manufacturer warranty only covers defects and this protection covers everything unless I take it for a swim. It is well worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection is a must

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a great idea to have protection on devices and geeksquad makes it easy if anything happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a nice time at Best Buy at your place. Very very nice and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn't want to spend this much on a laptop without buying an extended warranty, especially with my son is carting it around the college campus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great proty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alway buy the protection. Have used it and it’s a great peace of mind. You want regret it unless you don’t get and then need it. Then you will be sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The right guidance for protecting the new asset.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service representative drive me through the whole process and the probabilities of accidents for the intended use in the school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad warranties are great. I have used them a number of times and have saved having to repurchase the item. It has saved me thousands!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad warranties are great. I have used them a number of times and have saved having to repurchase the item. It has saved me thousands!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad warranties are great. I have used them a number of times and have saved having to repurchase the item. It has saved me thousands!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Cheap and useful

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good cheap screen to scroll on the interwebs. Can't run games really and a little slow, but basic use is totally fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeekSquad protection - worth to have it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got 3 microsoft surface pro laptops from BestBuy and i got all of them GeekSquad protection. Good to have this for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues with Geek squad support in the past. I had Geek squad protection on other devices and if anything went wrong they always take care of it.

    I would recommend this to a friend