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Customer reviews

Rating 4.6 out of 5 stars with 11918 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 234 Showing 4,661-4,680 of 11,918 reviews
  • Rated 5 out of 5 stars

    Love their extra protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They replaced with minimum questions ask very easy claims

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty addition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased this warranty I several computers and other products offer the years, the money it has saved me on warranty repairs is phenomenal, this is a great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend getter this services added to any expe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent had to use this service yet, but after reading up on what it offers its worth the extra protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick professionals service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is a wonderful protection plan, anytime ive gad an issue with anything under this plan, they've fixed it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the protection gives me peace of mind. I have a 2 year old who wrecks havock on anything he can get his hands on. That's how he broke my wife laptop. The reason we ended up at best buy picking a new one and protection for my son.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am flad that i got this 2 year protection for my laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We actually did use the service to repair my daughter’s first laptop so we purchased the protection plan for her second laptop too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always broken something so having this is always a plus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helps alot

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never expected something so easy could make life a bit better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection plans are excellent, I have been able to bring in my item, and have a fixed item in a few days

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has helped when needed and has given me other discounts not even counting on --well worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my Samsung refrigerator. Called for service and response was prompt And repaired like factory warranty. What more can you ask for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its such a relief to have the geek squad protection, its so convenient for them to come to the house and they always do a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this, if something happens to my device, the geek squad will help me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the service in case I really do spill liquid accidentally on my laptop. A great reassurance

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive feedback! We love to help alleviate any frustrations with your tech so you can do what you need to do! We look forward to helping you again.

  • Rated 5 out of 5 stars

    I won't buy electronics without it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am always thrilled with how easy it is to use this service. The techs are always kind, even in the middle of the holiday rush.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I won't buy electronics without it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am always thrilled with how easy it is to use this service. The techs are always kind, even in the middle of the holiday rush.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thing to have just in case something happens

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always great to have extra insurance. I have not had to use it, but glad to know I have it. I have had great success with the Geek Squad and their customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad computer coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love knowing that my computer is going to be covered under any accident. Love the complete peace of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worthwhile investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use this service yet however, we have used the Geek Squad in the past on previous computers and they were awesome!

    I would recommend this to a friend