Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11918 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 237 Showing 4,721-4,740 of 11,918 reviews
  • Rated 5 out of 5 stars

    none

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really needed this product for me and my family to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another timely purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well needed purchase. 1st year College student Learning things on his own. Not the most gentile with Appliences. Once again a good purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to know the protection is there

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I is always nice to know that the protection is there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    flexible and durable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing device, fast and reliable. I like the fact that you can convert it to a tablet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy warranty program is the best in the business. Hands down a must to get to secure your purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't leave store without it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to be skeptical about these. But with my high schooler using it, and shall we say, being less than meticulously careful with her stuff, it's a nice security balnket.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great peace of mind.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to add to product and keep track of through the website.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptops and iPad repair

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This team never disappoints me. I have been using the service for probably 10 years and I’ve never been disappointed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They took care of me

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I needed to use the warranty Best Buy stood by me and took care of me. What else could ya want.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! We're happy that we could help you out. If you have any questions, feel free to reach out!

  • Rated 4 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this because no one in the household is very computer literate. Manual's are now online and I need step by step paper copy in order to have any hope of trying to do anything.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great to have in case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have in the event something goes wrong. Thankful that I haven't had to use it yet but all experiences in the past with this service have been amazing! Quick, complete and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feeling secure

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad makes me feel that I will be able to use my device without fear that it will crash or that I will be without my device if it breaks. Nothing beats peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with service and service technicians. Service is prompt and efficient, and technicians are helpful and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never know when needed. Electronic can fail, and if they do you get replacement of fixed. Good deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service is astounding. I've had to use the policy and the store handled my problem efficiently and at no cost to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not about to get the protection but the employees there convinced me and say they will help me if anything happens with the device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good to have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had this for my laptop. is always good to have it. you never know what could happen. covers a lot of things. based on previous experiences.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for safe without risks worth the money

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Haven't neededto use the protection and hope not t

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this protection because my other daughter dropped her laptop twice with no protection. So if I need to use this protection on the new laptop I hope it will save me some money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chromebook Coverage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for school Chromebook as the unit is a refurb. You just never know with kids.

    I would recommend this to a friend