Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11941 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 284 Showing 5,661-5,680 of 11,941 reviews
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always good to have a protection plan in place because you never know what will happen I am glad I purchased it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and it is affordable definitely good to have

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Always add

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the protection plan. Potential to save money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    YEP I'm not taking any chances!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the history that I have with being hard on computers I feel safe with this coverage!!! Thanks Geek Squad!!! I can't remember the Geek Squad staff member who helped me but I'll see him tomorrow!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must on any products you buy such as computer. I had it in other computer and it helps with overall expense with having computer fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful warranty for the laptop due to the accidental damage part of it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives peace of mind knowing that if anything goes wrong with my laptop getting it repaired will be covered

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Will not properly fix your computer, will refund

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasted roughly 1 1/2 months of time shipping my laptop back and forth 3 times to their service center, only for them to manage to break it some way new every time, not the geeksquad workers fault domestically at the stores-but rather the people at the kentucky service center... Got my computer refunded but had to waste a whole lot of time and talk to a whole lot of people

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Support

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate the comfort knowing that this support system is in place.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a Must have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had good experience with geek squad, I get it now almost every time depending on item I am purchasing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    reassurance for new laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I started working from home due to the pandemic, and I have a toddler. It was easy to justify the protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service, great warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty, best service for the devices you pay for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounts my tv correctly. Thanks for your help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service will come in handy for any repairs to my products that may occur.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! We completely agree that it's important to protect your investments! If you have any questions or concerns, please let us know!

  • Rated 4 out of 5 stars

    Good and Absolute Need.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and Absolute Need. Bought a laptop for my middle schooler and needed this just in case she had an accident.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad help me with my TV issue.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an issue with my TV and called the geek squad and they came out the next to work on the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it for cheap built laptops. We hope to not need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mind is at peace knowing that should I ever need to use this protection in the allotted time it is there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection for laptop

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection 2 years Geeksquad plan for laptop. Absolutely the smartest decision to buy this, definitely a must buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the piece of mind to get the item replaced. Has always been an awesome service and I always purchase.

    I would recommend this to a friend