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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11941 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 288 Showing 5,741-5,760 of 11,941 reviews
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for protecting my items overall for the things I have purchased

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Don't risk your investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although it is not a very expensive computer, it is worth protecting the investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always have the geek squad protection and have never had any problems with it. The agents have been real helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as back up Olán just in case great peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has the best warranty out there and i would recommend buying one on all large items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfull i haven't had to use this yet and hopefully never will but it's nice to know that I have that extra protection should anything happen

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Only if needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think that for the price that I paid for Geek Squad, it is not worth it. I would prefer to have a plan that allows customers to replace items with newer items. Especially for the product a customer pays for. Overall accidental protection is great but is not really used for those who are very careful with their items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Future college graduate approved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my son for college. He couldn't be happier with it. Online learning and all work is done on it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    good protection plan for computers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    outstanding plan for computer protection. it is a good plan to have in case of accidents and hardware issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t like your sppt system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was good and did everything right the first time and were polite

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, I did not have this coverage when I spilled a beverage on top on my old laptap keyboard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad re-worked my Work PC

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you Geek Squad for repairing my Work PC. My partner ask to add these fonts onto my PC and the fully corrupted it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good, no problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working very good for me at this time since I am using less than a month now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife made me get the warranty. Haven’t needed to use it yet but time will tell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection in a FLASH!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can sit back and relax, knowing I am in good hand with Geek Squad Protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For my son laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have this option. I bought this protection for my son's gaming laptop and i am happy to have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good if u have kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For certain thing's love these! Def worth having for big things that can break ez or around kids

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Peace of mind

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think that when you buy something with this kind of price tag you better protect it because I know I would be devastated to lose this and just have no promise of having it fixed, although my charging cord did get mashed up and being a rated brand they didn’t have the replacement cord and told me to rebuy it and submit the receipt which is one more hoop than I wanted to jump through at this price tag

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is for the best to have coverage on your laptop in case anything goes bad or wrong with the laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    James

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The addition to the family computing has been satisfied with the addition of products from Best Buy

    I would recommend this to a friend