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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11941 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 289 Showing 5,761-5,780 of 11,941 reviews
  • Rated 5 out of 5 stars

    Buy for peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy it for the peace of mind, especially when making a bigger purchase like a laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve never had to use Geek Squad but I wouldn’t purchase electronics without it. I trust Best Buy and having this protection makes me feel better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I'm not displeased with the protection coverage. It's not a bad thing to back a purchase with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice service for electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Had no damage to the laptop yet, but the service is quite low in price compared to others

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad have the best agents ever, they are helpfull and nice. As soon as you bget there everyone rushes to help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need help with installing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I got this Since I’m not Very computer savvy! Need help installing this! Will be bringing it in soon!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidents happen. Glad I have it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always been given great tech support when needed. The store associates are very pleasant and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I have a problem with my laptop I will take it to the Geek Squad to fix it. Good warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    angel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great amazing product not expenisve love it very easy to work with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice added protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend getting the extra protection for electronic products. It covers what the manufacturer will not. A small price for piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gottahave1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ahh yes . Yon Geek Squad have been very helpful in the past . I still use them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't know what I would have done without it. My 1st to Asus broke. Geek squad made everthing ok and I now have a new Dell computer. Thanks geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Havent used yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the protection and THANKFULLY (knocking on wood) I havent had to use it, but I am so glad I have it. My brother says it is well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Add-On

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use this service yet but I am glad it was an option with my laptop purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A quality service for important working and playing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great protection plan and covers more than you think it would!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best value for protection that you hope you’ll never have to use! If something minor or major happens, these guys and gals are there to fix it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend the protection plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having access to the Geek Squad team is great. they provide me with timely needed answers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Here we go again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to buy another insurance for the one they replace since its a one time use only... They won't tell you that till you'll need a replacement ....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never know when you will need it for when mishaps or accidents occur

    I would recommend this to a friend