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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11941 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 291 Showing 5,801-5,820 of 11,941 reviews
  • Rated 5 out of 5 stars

    Worth getting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad always shows up on time and answers all my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get your accidental protection plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet but I'm sure it will come in handy if needed. Better to have it in case something happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty. Always purchase when I buy products from Best Buy. They solve most of your problems fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convenient, helpful and very important to have with any purchase of product!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Jeraldine. Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    On my Laptop for sure, 3 years!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On my Laptop for sure, 3 years! Its a computer and fragile, plus i cracked my screen last time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extended warranties are always an easy purchase for us. Hopefully we won’t need to use it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome staff.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff was very informative and led me in the right direction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my laptop quickly!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great option to buy because it will protect your first computer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is very helpful in protecting my stuff I bought

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always make sure you protect your items, especially high ticket items. It's worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought insurance for our computer and I will say it's a MUST for any computer, game console

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had any problems so far even thought my service expired last month. Might keep it or look for a desktop. But all in all great service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    RayW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have these days due to the high costs of repairs. Geek Squad Protection has always seemed to pay off for past purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent protection for college student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use it, but feel secure knowing our college grandson has this extra protection for his computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my Geek squad service, I totally recommend if buying any computer....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    lap top

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service,guys keep up the good work thanks for your help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    accident protection repair if something broke down

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have, in case your computer ever breaks down or spill something on by accident,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get protection for my electronics never know when something happend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is great! They help as much as they can in store and give lots of information about different devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geel Squad very knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer was needed for our son attending college. Very important to buy the accidental protection.

    I would recommend this to a friend