Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11941 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 294 Showing 5,861-5,880 of 11,941 reviews
  • Rated 5 out of 5 stars

    Essential Service for Anyone Who Owns Computers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Program lets you take in any computer you own, no matter how old, for basic services such as viruses etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squa

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase geek squad. It comes in handy if something happens. Great insurance policy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the money. I recommend that you purchase if you are getting a laptop or something.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy provides great insurance coverage on electronics, never an issue getting things fixed or replaced as needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that I got the protection for my laptop. Geek squad always helps. It’s always nice to be protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been such a great thing to have if you have such a crazy household like me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MY DEVICE PROTECTION

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'M VERY ACCIDENT PRONE I GLAD THEY SUGGESTED THIS FOR ME. CAN'T GO WRONG WITH THIS PURCHASE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hail to the Geek Squad!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is the best, hands down. The Warranty is definately worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job explaining the features and benefits of my options for my PC

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good investment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has been awesome. Instead of having to send your equipment in, they can fix most things in house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy i have geek squad protection. Now I’m not scared that anything is going to happen to my product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Usually Can't Fix it, But replacement is reliable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If something breaks, they likely won't be able to fix it, but they'll refund you your purchase price. Great value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankful for this plan. Best Buy has reassured me that I will always be protected due to purchasing this plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m normally would not let geeks into my house. I make exceptions for the geek squad because they are the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect was precious

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely turns lemons to lemonade. Got it for my pc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have with any significant computer purchase. Geek squad always comes through!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was quick in fixing stuck chromebook

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chromebook wasnt working right. We took it in and was fixed in no time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent explained everything very well! Have heard wonders of geek squad and now I’m believing it! ☺️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mom's computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was to give for my mom's business. And she loves that it's easy to handle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love geek squad at best buy. If they can't fix the problem you can get a new one for free!

    I would recommend this to a friend