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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11941 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 297 Showing 5,921-5,940 of 11,941 reviews
  • Rated 5 out of 5 stars

    Geek squad did the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my computer there fixed twice . Very convenient to use when u need help fixing the problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have kids this is a must don’t leave without it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used the Geek Squad for many different issues over the years and have been very happy with results. They are friendly and take time to listen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend getting the protection. It is worth the money. Have had to use it twice on different products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Business

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad I bought this accident protection because I'm very busy and sometimes I have accidents

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needed for long term college computer use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairly expensive protection plan, do your own cost benefit analysis. Needed for non techie types who get frustrated and spill or pound on computers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad we purchased this. We have not had to use it but I have talked to them about other issues (previous computer) and they are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unused

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s hard to review this because I’ve never had to use it but the peace of mind is good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great to no that if something happened I don’t have to pay. Been there before and didn’t have this package and it cost me another laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    abcd

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    . .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the protection and Best Buy always fixes the situation should it ever need fixed or replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess I haven’t had to use the Geek squad protection yet. But I’m sure it will come in handy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great little laptop for personal use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed another laptop ASAP. I've always had an HP laptop so this was just the right one and size. Perfect little laptop for personal use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go with Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’d highly recommend getting this service for a large purchase. It’s worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two year geek squad service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two year warranty at a great price. Always good to have a little peace of mind when buying electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like that they are there to help on site and you don’t have to deal with parole over the phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can’t go wrong with buying protection plan ,,they have very good customer support and knowledge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't go without the Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope I don't need it but great to have and have used before with other products!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is always very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been a great benefit for our appliances and computer needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help with Chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We havent had to use this service but glad i have it.

    I would recommend this to a friend