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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11941 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 312 Showing 6,221-6,240 of 11,941 reviews
  • Rated 5 out of 5 stars

    Wouldn't purchase tech without it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having the reassurance that if for whatever reason my product will be fixed or replaced if something happens. Piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Important to have!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as important to have as the item itself! Geek Squad makes it easy to get serviced properly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not use yet and I hope never use it, but the price I think was expensive per year

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    asus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good asus laptop computer for the price of the deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT CUSTOMER SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use the GEEK SQUAD recently but I'm in the past they have been more than helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get one of these. It’s worth it. You never know when you will need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad insurance for kid's chromebooks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel secure knowing that if my kids break their chromebooks we are covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used the Gerk Squad yet for this product yet, I'm excited

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    School computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service to have as protection to your dive. Specially if kids are using the item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good to have, with the chrome book adult or kid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use it thank god, but I love knowing they will be there to fix my laptop if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use it thank god, but I love knowing they will be there to fix my laptop if needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were friendly and set up my new Lenovo laptop. It's a little pricey but will use the service again.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Geek Squad Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an awesome job setting up the system. Couldn’t ask for more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    X mas present for my grandson I feel good about this purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad troubleshor my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Answered all questions asked and gave undestandable answers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I broke my computer twice. I was able to get it fixed first and store credit the second time. Very worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection is worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added the Geek Squad protection to my granddaughter's Acer laptop. No worries if something happens..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i am a first time buyer . i have never had a lab top. The geek squad took care of my problem while i waited.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    replaced computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents were knowledgable and very friendly. a little slow with a resolution for my product but ultimately resolved it

    I would recommend this to a friend