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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11941 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 315 Showing 6,281-6,300 of 11,941 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it we always use it we will never not get a plan from Best Buy

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us. I feel the same way and purchase protection on everything just in case something goes wrong. It's great to have peace of mind on your investments. If you ned any help or have questions, please reach out to us.

  • Rated 5 out of 5 stars

    Geek Squad is the only way to go!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am confident that my laptop is covered and will be able to be worked on should anything go wrong. I'm so happy that I purchased it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad expertly installed my big screen TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service always and expertise of staff makes this a must technology support purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need To Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan is good to have if you have a small business or even multiple devices for home. You need to buy it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Personally, I love Geek Squad. However, since the pandemic, it has been difficult to contact them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Guarantee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good to have a backup like this one you never know when accidents can happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product and I really enjoyed it very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'll never go without it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used this a few times with my daughter's laptop and I've never been disappointed. Easy in, easy out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very glad i had this I have used an item like this and am very pleased with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It arrived earlier than the schedule time. Perfect size, light, tough screen and easy to setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service I will always add Geek Squad to everything I purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta have it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You gotta have this when it comes to laptops !!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely a must for kids chrome books, kids drop, spill, and do unknown things to electronics....

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Normal warranty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Normal laptop protective warranty. Nothing specially good or bad. Cost was a little high but this is one you can nothing about. Total replacement for 2 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Defiantly Needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get this for everything I buy so if anything happens it is covered for repairs and labor

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get this for everything I buy so if anything happens it is covered for repairs and labor

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No BS Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son cracked his new laptop screen and the geek squad texts fixed it no questions asked. Superb service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good but not for everything and they will try to f

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get a contract for all the things that can go wrong and their response to the breakdown and when they will or cannot repair what steps to take!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s Necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m telling you, always buy the warranty whenever you buy electronic products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the geeksquad protection in all our products because its always useful

    I would recommend this to a friend