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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11941 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 321 Showing 6,401-6,420 of 11,941 reviews
  • Rated 4 out of 5 stars

    expensive but useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Geek Squad protection is expensive. However, they do honor the protection and are willing to replace the broken device if they cannot fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service to have along with your purchase. Great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped me with my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly, knowledgeable and helpful guys. I appreciate them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I got a protect plan on my product so I won’t have to worry about damages.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great offer on protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like their protection plan and that no matter what I do, besides personal damage, they will cover it or replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They fix my computer for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, i like geek squad. They fix my problem with any trouble

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've never had to use our accident insurance coverage, but we do think it's important to have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Best Buy's Geek Squad protection plans. I will not purchase anything without getting it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Best Buy's Geek Squad protection plans. I will not purchase anything without getting it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny. These guys make things work. I did not realize how much it would help me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Live saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop keyboard stop working so I bring it in for repair. I’m surprised that I got it back very quick.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your kind comments! We pride ourselves in our customer service and our ability to solve our clients' problems and we look forward to helping you again.

  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet but it Helps replace if spill or black screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a fantastic item to have in case something goes wrong with anything on the system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad router installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This geek squad protection plan is worth every dime spent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service 100% would return. Very knowledgeable of my issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks for the protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent had to use it but goid value for money. I wanted to renew but was low on cash

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this laptop sense April and I Love it. Best Buy I will always buy from.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I bought it seein my laptop was in for work within 7 days of purchase and now is going back again for repairs that we not fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must-have product for any electronic purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and support. They are dependable. Good customer service. Stand behind their service

    I would recommend this to a friend