Customer Ratings & Reviews

I love geek squad they’re always quick to answer any questions I may have !

My computer is working perfect battery is very strong

Haven't had to use it yes so thats good. Plenty of broke stuff over the past so hope this helps.

THIS Protection is something you need the Salesperson was awesome and no pressure in getting this product

No matter what we buy, if Geek Squad protections comes with it then we are getting it.

Geek squad is always the best. That is why is love getting all of my devices from Best Buy!

If you ever have had an "oops" with your computer, consider this protection. Saves a lot of worry!

5 PC LT last 25 or so years and Squad folks have saved me and info several times. Great product support.

Love the Best Biy Geek Squad plans. I never purchase a product without this protection plan.

Protection at its best, I am expecting good service when it will be required from the GeekSquad.

If you travel with your laptop this will pay for itself the first time you drop it. Not to mention the online and in person support

I am happy for this purchase I have the geek squad at my disposal. They have been a great help in getting my laptop up and running.

Great value for your money/time. Worth the commitment

My hard drive crashed on March 27th, I called for service and was told a box would arrive in a couple days. It didn’t so I called back after being on hold and having a rep call me back I was told the same thing a box would be sent out. Guess what no box showed up so I called this pst a Wednesday April 8th. I spent 4-5 hrs trying to get through to someone my call was answered twice but they picked the phone up and hung it up(Very Professional) . Each time I had to start the process over hence the 4-5hrs wasted of my day. The rep assured me I would have a box at my door in 24-72hrs that would be by the end of the day today is 72hrs guess what no box. I need this laptop so I can work from home and not take the risk of contracting Covid 19. We are three weeks in and I can’t even get a box sent to my house to return a item that I purchased the warranty on. So now I need to escalate this to whoever is next in the chain because nothing is being done with my case # 251350862.

Nice to know that you are protected for three years when buying this protection plan.

Haven't needed to use it. what I am protecting has been working fine.

Awesome service.awesome product.would recommend to all

they stand by the warranty, gave full value of what I paid towards a new item.

So happy to not have to use this protection yet, but it's great to know that it is here!

Of you have electronics this is must. I have used it already and it did what it claims.