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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11941 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 341 Showing 6,801-6,820 of 11,941 reviews
  • Rated 5 out of 5 stars

    Geek Squad assisted with a hacking concern. Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent sat down with me and showed me what I needed to do to fix a potential security problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Back up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have coverage for any issues. Glad I haven’t had to use it though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad help me install my 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent help me to buy my hp laptop and help me choose the right plan . Thanks geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek excellence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents are helpful and courteous!! I always purchase the geek squad protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase the Protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing protection policies are a must especially for electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luckily i didn’t use it but my laptop was stolen and i got return of the months i didn’t need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection has always worked out well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection has always worked out well for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always get your geek protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always get The Geek Squad to check out your electronics. Great customer service and fast tooo

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have not yet used it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the proof will be in the pudding Just got this warranty and have not yet used it - Thankfully !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent they fix and help anytime. I have used them and will continue to call them.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My hero’s!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t do without these guys. I’m not tech savvy but these guys make it as easy as breathing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great staffs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. All my questions was answered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Labtop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fixed it and messed up a d then they replaced it later

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My cat knocked over a vase of flowers on my laptop. They were able to repair within 5 days at no charge. This was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 year protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great add on to our laptop purchase is awesome! I highly recommend to anyone purchasing a laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has always been helpful with any issues that I’ve needed help with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Geek Squad is wonderful! Very helpful and knowledgable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sales

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great plan to ensure the product sales rep throughly explained my plan and coverage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I wouldn't buy a laptop without this protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn't buy a laptop without this GeekSquad protection. Professional and helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to purchase alonside a new laptop. Hopefully won't have to use it!

    I would recommend this to a friend