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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11941 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 345 Showing 6,881-6,900 of 11,941 reviews
  • Rated 5 out of 5 stars

    If you are in need of a geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are not familiar with fixing things, then this is a dependable way of getting the thing you need fixed by the Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 1 year accidental plan is good if you have kids that like touch your stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply put the Geek Squad is Best Buy without the Geek Squad there would be no Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent services!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent services, fast and easy! God bless you! The computer is better now Thankyou very much!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of those things you but with hopes of never needing it... so far so good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SO Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so happy I had this after my puppy knocked down my laptop from my desk and damaged it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get this. Never know when something my go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love best buy protection plans. Normally have no issues with them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Had to take computer tower and new laptop in to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We made an appointment to take our new laptop and tower in for Geek squad to do the set up. When I received a call that it was ready I asked the gentleman on the phone if we would be instructed on how to use it when we picked it up. When my wife arrived she was told that due to Covid they would not be able to help her. But the service was at no charge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great stress and anxiety reliever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's pretty comforting to know that it won't be a huge deal if some damage or crisis befalls me and I somehow damage my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product protection helped with the item that I bought

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have my thing insured by best buy and the geek squad team are nogliable about your problems .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came in handy!! The guy that helped me at the Summerlin, NV location was phenomenal!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insurance is always a must with any electronics on the market regardless of price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reassurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always reliable and effective. I always get warranties from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is great and I trust them with all of my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart move

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I am accident prone, I'm glad I purchased this.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had nothing but good experiences with the geek squad so far. I'm sure this experience is going to be the same.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the squad set it up in the store and to come to the house and finish setting it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They help me setup my Acer Nitro 5 gaming laptop because I’m computer illiterate lol

    I would recommend this to a friend