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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11941 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 348 Showing 6,941-6,960 of 11,941 reviews
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I call because I have a technical question and their are very professional and diligent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service for tech, etc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service and works great on all items whether item was purchased there or not

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best invesment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never buy a product without Geek Squad protection, have use 2 or 3 times and I can’t complain.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny. No worries if anything goes wrong. I highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend everyone to get this protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad member

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm currently a Geek Squad member. I thoroughly think their quality of service is exceptional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    they fixed it fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is very helpful when you got a problem they fix it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Resource

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is a great resource for all of my technology questions and needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great plans to get products replaced if it's by accident or they simply just fail. Beats having to pay for a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the Gk Sq Protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the insurance! You never know! And it’s better to have it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad always help.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad are the best. Always there to help repair or replace items without a hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a great idea for security. You never know what may happen slips falls spills etc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never had bad experience, service from geek squad. I have been with them for many years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase a protection plan for almost all merchandise. Only exception is video games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfecttttt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never knew I needed this until I needed this LOL. Excellent help and fast timing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hampton laptop protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hampton computer protection plan, always good to have a protection plan for computers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very gud for kids , my son have long this laptop for last year working so good,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan is Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plan is Great and gives peace of mind for me

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Enjoyed working with Geek Squad. Wonderful group

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't imagine purchasing electronic equipment without getting a strong protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it haven't needed to use it yet. Peace of mind purchase.

    I would recommend this to a friend