Customer Ratings & Reviews

The first time I got Geek protection I had a muscle spasm and spilled a little coffee on my end table...... and off onto my computer table. Dead and it was only 11 days old. Took it back and they gave me a new computer. The next time my hands were freezing after pulling a little bird out of the freezing bird bath. I picked up my computer and immediately dropped it on concrete on the corner. It crumbled. They sent it in and put a new skin on it. I wouldn’t own a computer without it. An accident is exactly what it is. A never could happen to you!!!!

Piece of mind for my new laptop, a good investment just in case!

Haven't had to use it yet, but will help when issues occur.

Definitely suggest getting protection on everything. My daughter had an issue with her computer and they had it fixed very quickly.

I purchased the geek squad protection for my dad's laptop, and although we have not used it, I purchased it for this simply reason that I have always gotten it when I bought a camera and anytime there was an issue they helped resolve it.

I absolutely love my accident policy with the Geek Squad! I have two teenage boys and accidents happen. It is wonderful to be able to drop it off and not stress about when things get broken. They have been very polite and easy to work with. For the most recent repair the service center sent it back two times with issues remaining, but the local store was great to work with and made it as pleasant as possible.

Always good to have extra protection on any small appliance

I purchased the service to go along with anything if my granddaughter had problems with either setting up the computer or if something goes wrong I think it was something that everyone should consider when purchasing An electronic.

I have had good luck with Geek Squad Protection plans. For me it is a MUST because I don't have to worry about anything happening.

Fantastic job and well deserved payment for my device. Thanks.

This is a great Service that helps you with any troubles that you may inquire. I also have two children that get a hold of everything so I was able to get the two-year warranty on my computer and if anything goes wrong, they will repair it for me at no cost. I would highly recommend this.

Awesome work helping with the setup of my laptop and showing me the ins and outs

Love Geek Squad. Used to keep up with technology. Arrrgh. Not anymore because the awesome Geek Squad is able to handle Arrrgh so much better.

Geek squad was there to assist me with repair order when I dropped my Samsung notebook and the display and was no longer operable.

I haven't had to use this service yet, but the coverage seems well worth the cost. I invested a lot of money into buying a new computer. The last computer I bought (from s different store) was only a couple hundred dollars, but I hated it and it broke shortly after purchasing it. I felt a lot more confident making my computer purchase this time knowing accident coverage for 3 years would cost less than half the cost of the computer itself. I definitely value the sense of security.

I felt comfortable knowing that if anything happened, I would be covered.

I got my protection plan, to ensure that I am able to have my products protected and get the right level of support. I have leveraged Geek Squad (GS) on numerous occasions and this has been a great addition to having my products and knowing I can count on GS to always be there. Their customer service is great and using them is seamless when associated to my account.

I got my protection plan, to ensure that I am able to have my products protected and get the right level of support. I have leveraged Geek Squad (GS) on numerous occasions and this has been a great addition to having my products and knowing I can count on GS to always be there. Their customer service is great and using them is seamless when associated to my account.

Haven't had the pleasure to use them yet however I received an email letting me know that they were there if I needed them which was great nice follow up

The agents were very helpful and tech savvy they helped me navigate through my whole new laptop.