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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11941 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 352 Showing 7,021-7,040 of 11,941 reviews
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for a decent price. So glad they offer ths for piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2yearprotectionplan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan gives us peace of mind knowing our lap top will be protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to know if damaged it will be replaced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very great product, the worry of something happening to the item isn't there when you know you are protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Accidental Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad 2 year accidental protection is great in value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech support is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, friendly and capable techs. They do a good job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    bought 3 year protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because my son will have his computer at college. I thought it was expensive tho

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Kelly. Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this 2 year protection plan after we purchased a laptop for our daughter. Geek Squad has never let us down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant go wrong buying insurance for your investment on your gadgets in case they stop working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant go wrong buying insurance for your investment on your gadgets in case they stop working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always great support from the Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad team helped me through replacement of both devices....laptop and ipad...thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having this plan when buying tech devices - knowing we’re covered is a great feeling!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was advised of the reasons to get this item and it all made sense

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad are extremely helpful resolving any iss

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good idea to get especially when kids are using the electronics at home .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always a good idea to protect your big purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    life saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you have kids you need to buy the protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install my software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice being able to know that if something happens it’s protected for three years

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not international cover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The policy is good just for US, even when the say that has international global cover in case you has a problem with your tablet, laptop or other mobile items is not true. The extended warranty service is just valid and good in US. I will recommend it just if you will not take your mobile items out side US, if you travel a lot for work or pleasure, is not good to have it, since is the same as not to have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Important product purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very important to buy protection on laptop. Any accidents occur and you investment will be protected. Highly Recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the warranty on anything electronics that I get my kids. This one is awesome and covers just about anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always helpful...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad are always helpful in my computer needs. I've used them for years. Thank you for offering this program!

    I would recommend this to a friend