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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11941 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 353 Showing 7,041-7,060 of 11,941 reviews
  • Rated 5 out of 5 stars

    Replaced my Chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came in handy after my little cousin dropped my labtop. Im glad I got the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan is Really good for my laptop. Well worth the money is case something happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comes in handy. Nice to have in case of a mishap. Worth the extra money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and informative. Fast service. Have it for all my stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad they offer this program and it’s there when i need it, i just hope i never need it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Idea for a pricy buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed this and hopefully will never need it, but it is nice knowing we have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think I made a good purchase excellent guarantee they always comply with what they offer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the insurance for all my equipment, geek squad is amazing and always helping me. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You can't beat the best warranty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty is the only option to go with. I always buy the warranty and when u need to use it it's great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You cant go wrong purchasing geek squad service at some point you will need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protectioniskey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection is always important. You cannot go wrong with this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent had to use it, but I like the protection of the Geek Squad that is available.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I signed up for the protection plan ($179) but shouldn’t have. When my covered laptop broke, I turned it into geek squad for repairs only for them to charge me an additional $49 to tell me they couldn’t fix it! They did give me a giftcard for the value of the laptop but between the planner and repair fee that cost me almost the same amount, so it was pretty much a wash. I am very disappointed and feel lied to about what the protection plan covers.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Always get this for eveything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We don't buy anything anymore without the protection! Learned one expensive lesson!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accident plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gives me confidence to know i have a plan in place in case there is an accident.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feedback

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have to protect ur device. I would always recommend getting one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if your going to pay 2k for a gaming laptop you better protect it with a protection plan!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great help getting my computer going !!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE SERVICE IS GOOD TO HAVE . THEY ARE VERY KNOWLEDGEABLE.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Important Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully I didn't have to use this but I've run into several problems in the past where a protection plan was needed.

    I would recommend this to a friend