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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11941 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 354 Showing 7,061-7,080 of 11,941 reviews
  • Rated 5 out of 5 stars

    It’s great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great it can protect your computer or whatever you buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeekSquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps devices safe and in working condition... glad we purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any issue I have with my computer all I have to day is make a phone call or do an online chat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would always recommend to get this in order to protect the item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great service. Will help you to the best of their ability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thumps up!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love to use them. They also do a great job fixing cracked IPHONE screens!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You will need this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and terrific service!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to make a claim but I hope that it’s easy to do if the time ever comes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I <3 Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has always been very helpful and excellent. I always purchase their plans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I <3 Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has always been very helpful and excellent. I always purchase their plans.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a little pricey, I’ve used my geek squad warranty for a previous purchase and I was happy with the service. Hopefully won’t need to use it with this purchase however better safe than sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have not used it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used the geek squad as of yet but I know that they will be there when I need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thay are the best !! Thay fix everything and there super nice to one..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the unexpected with kids electronics!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have received assistance remotely and can only describe how helpful is having these services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stoked about this service and hopefully I won’t have to use it to often

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Uneven quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for a laptop. Had to get the webcam repaired, but was returned UNFIXED. i received an email before I even received the laptop back that the contract was being "cancelled". Just make sure your device is really fixed before leaving the store.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for taking time out of your day to connect with us about this. Every project comes with its own challenges, obstacles, and requirements so that they can be executed to their maximum potential. While our goal is to always ensure that our customers are appropriately taken care of and feel like they are in the right hands, it seems like that may not have been the case here. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope that you will give us a chance to make it right and reach out to us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Geek Squad coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I added this to the purchase of my son's gaming laptop, I think it's a wise decision!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad setup excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The in store geek squad was excellent service. Thanks again The 23 rd st and 6 th Ave

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always such a great help with anything I have any questions about any of my purchases!

    I would recommend this to a friend