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Customer reviews

Rating 4.6 out of 5 stars with 11943 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 405 Showing 8,081-8,100 of 11,943 reviews
  • Rated 5 out of 5 stars

    Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having someone with knowledge helping me if needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wait from them is not too long to get your problem solve.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You just never know what will happen. This coverage puts you at ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have a replacement plan just in case the worst happens!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the geek squad protection. In the end it pays for itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lap top

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plan in the lap top seems sufficient for what we needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you can get insurance then do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent offered their services which is great to purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would Purchase again. Great value compared to the other products I looked at.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would Purchase again. Great value compared to the other products I looked at.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hardly ever buy extended warranties but well worth it would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition to purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always had great luck when purchasing this addition. Best buy has been great if I had to use it. Always

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta have this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When your teenager gets new tech, this is absolutely what you need to have!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reveiw

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coverage for my purchase and the price was reasonable as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gives us peace of mind since the computer will be travelling. Good coverage for possible issues.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Very slow, laptop never repaired

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my laptop after over 30 days of "repair". Called after over a month of wondering where my laptop was and was told it was repaired. Around a week later I received a text message( not an Email) saying my item needed to be replaced and to set up a consultation. Turns out my laptop was Never repaired and I was lied to. Day I submitted Laptop(HP ENVY X360) for replacement 9-3-2020. Day I finally received a replacement 10-23-2020. Warranty does not carryover to a new laptop. I paid a nice price for the 3 year warranty and to hear I needed to repurchase when my laptop was replaced was terrible. Do not purchase Geek quad warranty. Go to a local computer shop or reach out to your brand warranty instead.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thank you for taking time out of your day to share your thoughts with us. I apologize for the disappointment as this is not the level of service we aim to provide our customers. We appreciate the feedback and will utilize it as best we can. If you have any further questions or concerns, please let us know.

  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good have have protection for your electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service for the cost, 3 years of coverage low price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why not?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always cover my electronic items just makes good sense.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They keep my peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can never go wrong with an extra care for these products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing speed super fast and well worth the money!!

    I would recommend this to a friend