Customer Ratings & Reviews

Not sure how much I like it yet. Haven’t had the need to use it.

I’ve had my crome book for over a year now luckily I had no issues with it and I use it all the time for work and school but my brother whom also bought the same chromebook had damaged it but the geek squad warranty had no issues with replacing it. It was definitely worth the money.

We purchased the protection plan for my grandson's tablet. Thank God we did. Within two months, he dropped it and damaged the device. The Geek Squad was able to repair it and get it back to us within a reasonable time span.

The agents were very professional and he helped me with the return process

These techs at Clearwater were wonderful to work with. Highly recommend. They were honest from the minute I walked up to them. Thanks

I've never had an issue with the service. I've purchased this for each device the I buy at Best Buy.

Wonderful service that Best Buy provides is the thorough service of geek squad

I have SurfaceBook, and since they are expensive to repair. I had this protection. I had to use it once for this device (and once for the previous one). It was amazing. Worth it if you have a pricy device you can't afford to fix it.

3 years Geek Squad Protection plan is so worth it! It's the only way to go when buying tech products and applications. This is what keeps us coming back to Best Buy!!!

Glad to be part of getting accurate information from experienced and knowledgeable representatives. Having been a regular Best Buy customer we always have good experiences with product questions.

this is my third time with purchasing Geek Squad. Each issue I have had on other products were addressed and resolved

I always get a protection plan doesn't matter what its for! Ive had this experience with my smart watch they eventually just gave me credit for what i paid and could use on something else

I have old computer before and has broken screen with slow uploading the pages , The model was discontinued my covered with geek squad give me credit with the same value of my computer to get any brand with this credit or I can get more expensive one and I pay the difference , highly recommended

So far so good. Laptop came with problems and they helped us out.

The 2 year Geek Squad protection plan is a great value.

Worth every penny. Wouldn't purchase any electronic device without this protection. Geek Squad members rock.

The Geek squad is a great group of service minded individuals and they fixed my laptop in a timely manner.

This has worked in my favor for general wear & tear. Its replaced parts on the device that would have resulted in hundreds of dollars in repairs. Which would have resulted in a new PC.

I purchased for a laptop I ended up returning. Wished I purchased it on my other laptop that I dropped, that is less than 6 months old (bye bye $1k). Never used the service but Peace of mind does have a price apparently.

I only get my computers from best buy so i get the geek squad protection. Im dangerous with electronics. Having 3 year protection is great because its last till i pretty get a new computer