Customer Ratings & Reviews

LOVE this little chromebook. Has a great battery life, easy to use and take with you. My ONLY complaint would be that the keys are white and the imprint a light gray so they are not necessarily easy to identify, would be better if imprint was black.

The accidental protection is a must. Had to use it the first for a broken chrome screen. They were not able to replace the screen so I got a full refund to use towards the purchase of a new

Very helpful and very timely response. My laptop wasn't holding charge and the keyboard wasn't working properly.

Definitely needed to protect your device. A must.

I have previously used this service and it is one of the best ones out there. Anytime you have a problem you can either go to a store or online and get replacement very easily. With kids it's an absolute must.

I haven't had to use it on the computer I just purchased, but have had to use it in the past, and the help I received was AMAZING. I highly recommend getting the Geek Squad protection.

Excellent service the team were amazing and fixed my issue in an extreme timely manner

They explained it very kindly and politely. The service is perfect. I will purchase the same service on my next purchase

There are certain products from Best Buy like this protection I always by if the purchased item’s price warrants such. I feel better knowing I’ve got a cushion if something happens to my purchased items.

Very good service quick and hassle free process. Repairs done in a timely manner.

I purchased this with the recommendation of your associate and feel great about the service purchase.

The Squad is the best thing!!! Never had a problem they couldn’t resolve quickly!

I have purchased Accidental Geek Squad Protection in the past and I have to say that they service is of great quality. I will continue to purchase the Protection Plan yearly. Excellent service. Thank you.

I haven't used this and hopefully I won't have to, but when you're spending the much on a laptop, and travel with it to use other places, it wouldn't hurt to throw a little extra money at a protection plan. It covers pretty much everything for your laptop. Recommended.

Haven't needed on this particular item, but we pretty much get it with all of our purchases. Always excellent service

Great coverage for my laptop. Peace of mind. I like the help

it provides you with great protection. it got a laptop 2 years ago and bought this extended services. I got a credit for the full amount of the product price because it has issues and I was able to upgrades to a new laptop.

Ahhhhh geek squad is my good too! I love this added protection and Best Buy’s service is unmatched when it comes to customer service. I will say sometimes repairs take a little bit but at least I know it’s covered.

I love the Geek Squad crew every time. Always available to help me setup my laptops.

Good I wish i would be able to return the laptop with this issuance