Customer Ratings & Reviews

I purchased this protection and used it once already for a faulty locking mechanism on my laptop. It was probably covered under the normal warranty but this way there were no questions asked.

With having a teenager using her Chromebook at home and school anything can happen. Knowing that we have Geek Squad protection make us feel a lot better.

Always provide exceptional service, hassle free. This was my thrid laptop purchase.

I suggest this for everyone . I’ve had a few time I’ve needed to save me with my electronics and they are great! Always fixed my issues and answered my questions. Thank you for great service!

Purchased this since the reason I needed a new laptop was due to accidental damage to my last laptop so it just feels good having this. Luckily haven't needed it just had a few questions and they were helpful.

Happy I bought it. I am accident prone and fear I will spill on it

The agents helped me find a great and reliable laptop!

I love their service and the range of what they cover is amazing. I recommend anyone getting their warranty to protect their products

I normally have to think twice about protection plans.....but for items like a laptop....it is almost a no brainer.....one accident is all it takes for you to really wish you got that protection plan.

Of course I have to buy the warranty no one is perfect yep I spilled things all the time.

Very happy with this purchase. Excellent clarity of this TV.

All Of The Employees R Really Friendly & Nice 2 Me

Gave me very good advice and listed to what I needed to get fixed. They were very patient and understanding.

Better safe than sorry! Purchased this just for the what if factors

They are always there to answer any of my questions. Love that they are always available!

Fixed my Chromebook and showed me how to do it if it should happen again. Doesn't get any better than that

Took my laptop because it wasn't holding charge and they said it was going to take 4 to 5 weeks to get it back but I got it in 2 weeks and they send updates as to what is being done which is a plus.

I have a Microsoft Surface Book and it has been nothing but issues. Thank goodness for these guys who have worked on it an average of once a month. It is finally being replaced next week so I hope I won't have to visit Geek Squad too much more but j am glad they are there.

This is a great service but it’s hard to get appointment and sometimes they be rude I hate calling because I get people they don’t speak English and they treat you like crap

This is basically a peace of mind expense, low cost for an inexpensive laptop