Customer Ratings & Reviews

I buy the geek squad for everything I purchase because accidents happens. Their customer service is great. By great I mean fast and reliable. Also they explain to you how to proceed if there is a problem.

I purchase it to keep from being sorry that I didn't. I use it a lot. I just make the appointment, show up at the appointment, and Geek Squad just takes care of it.

Definitely needed coverage for my Acer Nitro 5 Gaming Laptop. A little bit expensive, but you never know when you need coverage) insurance on an expensive product like I bought. Once again, it comes in handy when needed!

I love that fact that I have protection all year round. I will definitely be buying again!!!!!!!!!

Very necessary, I purchase Geek Squad protection on all of my electronics when possible.

I have gone in to see the Geek Squad probably over 10 times just because technology hates me. Every time they have been so helpful! Even if they aren't able to fix it, they laid out all my options.

It’s always good to have protection on any valuable item you buy, at the end you’re going to be happy and relieved when something bad happens because they will fix it or replace it for you.

They knew exactly what they were talking about when I needed help with my lap top

Great use. Came with purchase. Glad to be able to use it in future

Geek squad has always been wonderful and I honestly buy them on just about all my electronics nowadays

I hope I do not have to use this and will update to 5 stars depending on how Geek Squad and Best Buy respond when I activate this protection plan.

I had to use plan on refurbished item right away and it was a fairly process and worth the buy.

I can't say enough about having good technical support as well as bringing my laptop in to do a complete restore by the professionals important to have this service

The Geek Squad protection gives you a great piece of mind

Explained in depth about the warranty and helped me not worry about future issues with device

Bought the protection for my daughters laptop... of course you have to think of kids and how they handle their equipment. As for our daughter, she didn’t take care of her laptop so well so this was a great investment!

There is not a cover to protect my new Samsung Chromebook Plus, and I dropped my Asus Chromebook within the first month. This service is a must because you will be disappointed if you don't get it. They did a great job with my S7 Edge screen replacement last week too.

I felt very comfortable purchasing the 2 year accidental Geek Squad Protection simply because I'm a senior. I wanted assistance that I could depend on. I felt it was a reasonable price for product.

I really like having the Geek Squad Service as a back up in case of issues . They have always been really nice, knowledgeable & fix the issue.

LOVE their warranty services! Super convenient and cover pretty much everything anyone could ever worry about