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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11758 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 141 Showing 2,801-2,820 of 11,758 reviews
  • Rated 5 out of 5 stars

    Protection installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received excellent assistance from the squad. They were very helpful in getting the protection set up. I was impressed with the patience of the squad member. I am not the most computer savvy person.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty for my 70” TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this wonderful warranty for my 70” Samsung TV. This warranty is very important to me. It gives me peace of mind, knowing if anything happen within the 3 yrs. My TV will be covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had previous experience with the GEEK SQAD and will use them always.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes get your three-year protection for any device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes get your three-year protection for any device to buy never know when or if that device will take a big dump on you and you out thousands of dollars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used it with the product but have had it in the past and it is well worth the money. Hope I never need to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great add on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection is definitely worth the price considering controllers are easy to develop issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Over all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all their work that they did to the laptop was fairly decent but some of the things that I asked them to look over and help with didn’t get done and I had to contact tech help on my own to figure some of the things out also the timely fashion of things getting done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great to know I have back up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I recently purchased my laptop from Best Buy, I knew that I needed to have the proper support down the road. That security is important to my work, so having the Geek Squad behind me gives me that assurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan has been well worth the money. It also gives you discounts when purchasing other products. Have used it enough to pay for itself just in discounts an guided information and updating older pc in home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect service always in hand and call very useful if your rough with your gadgets

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart TV & Soundbar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture shown is distorted but items are well made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's electronic insurance...must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully, I won't have to use it, Geek Squad give you piece of mind knowing if you have a mishap, they cover it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD PROTETION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek SQUAD Are There When You Need HELP The Help !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought an expensive computer that started having audio hardware issues within a month if it ending. Geek squad sent it off and repaired it for freeeeeeeee.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive feedback! We love to help alleviate any frustrations with your tech so you can do what you need to do! We look forward to helping you again.

  • Rated 5 out of 5 stars

    1 yr. plan for now but will decide later if more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to go ahead and purchase this for safety reasons. Didn’t know if I should with the cheap laptop. I hope it came or will come handy one day... may have to get longer plan later ??!!??

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worthy Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I typically do not purchase a warranty on devices but this was a great value and they will fix essentially anything that can happen to my laptop. It worths the cost!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad saves the day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has helped in a variety of computer challenges and breakdowns. Helpful to have coverage up front.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a relief knowing that if anything happens to my computer, Best Buy has my l back. Good value for what you potentially get with this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    freaky fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! They fixed my chromebook quickly when i had broken my screen they were great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a good thing to have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We buy a geek squad plan on most products we purchase from best buy. Have not always needed to use it but so grateful to know the option is there. When I have needed to call geek squad for help on a product I am always happy with the assistance I receive.

    I would recommend this to a friend