Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 11761 reviews
(11,761 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Always a good thing to have!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We buy a geek squad plan on most products we purchase from best buy. Have not always needed to use it but so grateful to know the option is there. When I have needed to call geek squad for help on a product I am always happy with the assistance I receive.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
freaky fast!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great! They fixed my chromebook quickly when i had broken my screen they were great!
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The peace of mind alone is worth the money, but having these guys able to fix your brand new laptop that your 3 year old is most definitely going to ruin somehow is what really kicks in the savings
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Most have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I actually had to use my coverage on my old laptop and they couldn’t fix it. They gave me full credit for the laptop which covered a brand newer and better version of the one I have. Very happy
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Fixed the touch screen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Broke the touch screen when I dropped the computer, fixed it, no questions asked. Took about 2 weeks to send it out and get it back.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad is the best! We can always count on them to sort out any issues with our computers, laptops, tv's, etc. This is a great product at a great price.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Worth It!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad is the best! They work fast and keep you updated every step of the way. Worth It!!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for the money $$$$$€$$$$$$$$$$$$$$$$$$
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad quickly made a solution of my doubts
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are always 24/7 available and they always try to help you with any concerns
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad added insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had this service and when we had questions they were so helpful on the phone to help us fix any issue we might of had or did not know how to do something properly without having to go to the store
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They honored my warranty without hesitation and replaced a damaged charger for me sent it thru the mail it arrived on time
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
:)))
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Took care of my laptop when damaged, easy & fast service
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Best bang for your buck
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always buy the 1 year protection for my computers. Especially for accidental damage coverage.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad saves the day, again!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always, always get the guarantee! Third time I've had to use Geek squad. Timely, knowledgeable, friendly workers. Got my computer back better than before and at no extra cost with guarantee.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Excellent products
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its an amazing product. Works very well. I recommend buying plus put insurance you never know for the future.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Having this is just security knowing if I need it it there, thankfully our products have been amazing and we haven’t had any issues. Best Buy is my go to
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Needed Protection
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bestbuy has the best customer service in the industry when it comes to replacement. Everything I buy, except movies, I get the extended plan. I've had to use it a few times with no Questions asked. MONEY WELL SPENT.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Havent used yet!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good plan to have of your student is rough with tech devoces
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop for an awesome price. It is super fast, easy to use and the quality is excellent. I would recommend this to everyone and anyone I know.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.
Rated 4 out of 5 stars
Laptop coverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great amount for good coverage overall great help if damaged
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friend
