Outlet EventEnds Jan. 19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11762 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 144 Showing 2,861-2,880 of 11,762 reviews
  • Rated 5 out of 5 stars

    Well worth the price.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully my Wife has not needed the Geek squad for any issues on her Chromebook, but the extended warranty is well worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 year protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the protection for 3 years so I wouldn't have to worry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitively something that I buy for expensive products. Always responds quickly when issues happen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    feel good about if i need help i can get help, and i will ask for help if my grandson is not available

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ❤️

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for school and I absolutely love it!! Great product!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety security peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How can you go wrong super cheap the ultimate protection never worry again live life to the fullest drink coffee in the morning while working on your computer have no fear you're covered!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad has been flawless

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love their service, this is why i am a loyal bestbuy client, they go out of their way to help... their computer help has gotten me out of jams numerous times...

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Dan. Thanks so much for your kind comments! We appreciate helping you out and making sure that you don't need to worry about problems. We look forward to seeing you again! If you have any questions or need help, please let us know.

  • Rated 5 out of 5 stars

    .

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything thing I purchase from Best Buy i get the protection plan. It is so much better than other stores. I only wished they renew when expired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they helped me with all my questions about my new computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek despite can’t reach them but still good service and great customer care

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did great job and explained everything n helped me to get the insurance needed He was so helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always iffy about getting extra things but I love getting geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad accident program

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get insurance with my items from Best Buy. Has always paid off and then worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get insurance with my items from Best Buy. Has always paid off and then worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best value for your money highly recommend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best value for your money highly recommend I got this because I wanted to have protection against everything it could possibly happen to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already used the warranty, cracked screen. Didnt take very long to fix

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I values Geek Squad performance on my laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The BEST BUY'S Geek Squad technician service was excellent during my appointment. Definitely, I like Geek Squad service. It is excellent support. Sure! I could recommend this service to a friend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good to an extent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection is good to have and they do assist when needed just hope you have a store that the customer service is good. At my store it seemed like with dealing with geek squad they are rushy and your wasting their time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protected my product

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I now have a protection plan on my product which reassures me that if in case it is damaged it will be either replaced or repaired

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service, good deal. I feel protected if something goes wrong

    I would recommend this to a friend