Customer Ratings & Reviews

The one thing you need when you need it. This is your best investment.

This is definitely worth it. My computer started to malfunction after just a year of using it and I ended up getting a replacement. They give you the full amount minus the cost of the protection plan itself, so I was able to use that to save on an even better laptop.

Although these are great to have with kids in the home. I have not needed to use this one yet but have definitely benefitted from on previous purchases.

I spilt honey ice tea all over my surface book 2 keyboard. I normally panic because that would mean I would have to buy another computer. But I was able to get my laptop sent out to get fixed.

This has saved me many times as I and not super tech capable. I've made simple mistakes, and needed help figuring out anything at all, the geek squad is very patient and helpful. Best part is they actually try to teach me instead of making fun of me

It works well. Easy to install. Easy to understand

Great they gave me no issues with giving me credit for a item that couldn't be fixed

I am able to comfortably take my laptop out without needing to worry about damages as it’s protected.

Great price for geek squad. I had to call them once and they were very helpful.

I feel confident in my laptop knowing I have geek squad to back me up.

This was purchased for a friend. She needed a new laptop and protection and geek squad is the best out there in my opinion.

A great service to have when your warranty runs out. I highly recommend purchasing this when you buy expensive electronic devices.

I highly recommend protection on any electronic I have used the plan several times and it has saved me hundreds if not thousands of dollars!

Thank heaven I have this. I am all fumble thumbs and this membership has saved me wads of cash.

I haven't had to use it yet but I'm thankful it's there just in case.

Purchased the geek squad offer and well worth it!!!

i love the geek squad always there for my needs and fixing my tech

Fantastic service! They replaced my laptop with no problems.

I love that best buy offers protection plans for their products. Sometimes life happens and its always comforting to know that you are in good hands!

Geek squad did a fantastic job installing my tv and walking me through the set up. The are always friendly and helpful