Customer Ratings & Reviews

So happy that they came up with a plan that covers everything you buy..

Hopefully you never need to use it. But it's good to have. The downer is that you'll have to go without the device while it is being serviced. Most of the time the repairs are adequate. Getting an appointment for a GS visit at the store is a pain.

Great laptop, easy to set up, actually quite surprised at how quite it was. Nice little extras, like the fingerprint id. Would recommend this laptop, great price for mid range laptop!

Very convenient to travel and do so much work and on the go

Great Warranty for 1 Year in accidental i'm so happy

I went to you're store and got a one year protection plan at the geek squad But the Reason why I did that I was having problems with my computer And needed a power cord So they told me it was going to be mail to me on September 2 and I haven't got it yet

Please get these with your laptops especially. I didn’t get for one of them and I accidentally damaged it. I have my regrets and experience from that incident

The comprehensive protection plan is well worth the peace of mind it provides. While I honestly hope to never use it, I am certainly glad it is available and provides such excellent coverage.

The agent looked the damage and knew what was wrong with the laptop.

I so love the security of having protection. Given the amount of work I have to complete using my electronics and how much I travel, the protection plans are so needed!

Loving this one covers all my computers and I have three one being an oldie but goody. Already used it plus ease of getting things repaired at reasonable price

They are great respond very quickly!! And helped me along the way

Haven't had a need to use this protection, and don't expect that I will,but comforting to know that its there if I need too.

Never know what can happen to your laptop around kids. Haven't had to use it yet

I always recommend geek squad protection. If anything happens to my items they always repair or replace them quickly.

In my opinion everyone should get a protection plan. It covers everything.

In my opinion everyone should get a protection plan. It covers everything.

In my opinion everyone should get a protection plan. It covers everything.

would not go without having geek squad service on my laptop at all. IF there are problems just go to website and live chat with someone who can remote over and help fix the situation

I bought an expensive laptop and it works good. I also bought the 2 year Geek Squad plan. Then I lost my charger. I was told by Best Buy that they would not replace it. It would've been nice if Best Buy would have replaced the charger. They should offer to replace the chargers at least once. The laptop cost $2,000 with the Geek Squad plan.