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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11765 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 165 Showing 3,281-3,300 of 11,765 reviews
  • Rated 4 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this laptop last year and so far no issues. It’s been working well. I’ve mostly use it for school (college). I sometimes watch CNN news or Hulu or Netflix. I’d recommend it. Hopefully, it continues to have no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t pass it up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad will be your best friend when an accident happens to your purchase. Haven’t needed it myself but am glad I have it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad golden age service plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greek Squad service in 2021 was awesome. You pay for what you want to protect and it wasn't a yearly plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my laptop quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It actually works but it’s too expensive to activate another one year

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hmmrmmrrr. .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insurance.. need it so you don't go broke with repairs, but always unsatisfying and a hassle to use, and adds significantly to the cost of any purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use Geek Squad for computer problems from help setting up a new computer to problems with current laptops, Always helpful & friendly service. Easy to make appointments on their website or drop off at the nearest Best Buy store.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Havnt Need to Use it Yet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this to anything you feel like is a big purchase. Labtops. Certain TV. Etc. There a good company. And I trust them. They've install my Audio and my Subs in the car. And its just where I go for All my Electronic and Everything Needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind for running a business on a single laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase at a great price. I look for this item everywhere an it was way expensive but wit best buy I get a great deal. Cant' wait to keep purchasing from Best Buy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told to hook it up to see if it still had warranty Should have purcbaed it at the time of sale

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I feel protected with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the additional protection with Geek Squad to be sure I did everything I could to protect my investment...now nearly two years later I'm happy to say I never had need to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not much to say.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say other than it is what it is. Protection plans are always worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gerk Squad is good to have, especially when you are on a budget. We all knows things happen at times and occasionally break down. But with Geek Squad the will either fix it or replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best protection plan. It is just to confirm it was awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recomended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best warranty for your purchase. They will respond.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to try this so far but had previous experience with geek squad that was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great whenever I need it. Great investment whenever purchasing new technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope to get safe great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased Geek Squad protection plan about five years ago when I purchased a Toshiba laptop. I got great service then, so I purchased again with my Lenovo laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so grateful to have gotten the protection plan. I have broken a laptop and gotten one back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased with their help.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used Geek squad for help a few times both at home and in store. Found them to be knowledgeable, courteous, and ready to make sure your technical needs are met.

    I would recommend this to a friend