Customer Ratings & Reviews

I get a warranty on everything I buy from Best Buy!

I think it's imperative to have Geek Squad protection on every piece of technology I own. I like the security of knowing there's always help when I need it.

True to its title, this is a three-year warranty. Having this is essential to high-value items.

We always purchase the Geek Squad Protection because we have found it to be so reliable....they always provide the best service ever.

Definitely want to keep this computer working as long as possible.

It's a good cheap screen to scroll on the interwebs. Can't run games really and a little slow, but basic use is totally fine.

I always buy the replacement plan and warranty. If I have ever had anything wrong they have been more than accommodating and helpful. If they couldn't fix the issue with my purchase. It was replaced with a new one.

Very fast good for working. Only issues have been wishing the camera was better quality and it needs more internal storage

This agent always help my when I have questions or issues

Very helpful and courtesy. Thank you all for everything.

I am hoping I will not have to use the warranty service but this was for a college student laptop that I know will get knocked around at some point.

Wonderful group of people that will answer quest..

I have protection just in case I break something. I usually do. It’s good

Great to have never know what you may do by mistake and it would be covered

Great protection plan! Multiple options on what kind of plan you'd want.

The installer answered ALL my questions and concerns. Geek squad service is a must have. It would be a mistake not to have. Treadmill

If you buy any type of electronics always get the protection. I have used them in the past and they are very good easy to claim and will get your item back to ASAP

Great investment. I carry my laptop with me 7 days a week so things happen! Getting my laptop repaired or replaced within 2 years in a great ease of mind.

Love the added protection option they make available to us with youth in the house this is best for us

I don't buy computers or tech gear anywhere else because of this protection plan. I do think it's expensive and overpriced. I have used it for repairs and have met with varying success on them actually fixing my stuff. I've had laptops sent out & replaced. My dslr camera was shot and after 3 repair visits, still doesn't work. They do give up a bit too easily on fixing some stuff which is annoying. I'd almost prefer they just replace stuff now but that gets complicated with computers. I do think a service plan is a must for new tech with kids around but I wouldn't say this is the best plan out there, they fail at getting stuff fixed sometimes. Be prepared to hold your ground & wait a lot. Pay attn to when it expires. I tend to get 2-3 yr plans if I can afford it, 1 yr just doesn't cut it.