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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11774 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 213 Showing 4,241-4,260 of 11,774 reviews
  • Rated 5 out of 5 stars

    Accidental Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these plans are why I love best buy. I have always been helped very nicely whenever I go into best buy for help and also the on line help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use this yet luckily, but its worth having, knowing I have protection if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Used for laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an issue with a Dell laptop where the hinge broke. Best Buy had to send out the laptop and it took a little longer then expected but worked out well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I didn't use my whole two years for a laptop I bought I was able to get another instead and had to pay what was left which was kind of cool. It was like an upgrade basically.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop Issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad agent was very helpful. And explained issues very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this just in case, luckily l have not needed it, but I am glad it is there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get protection on your tech, never had any major issues with my purchases but you never know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jaime

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already used it for minor issue, excellent respond and service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to purchase this. I'm not that computer savy so I definitely needed this. Especially since something accidentally happened by the kiddos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protected my Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a loptop purchase. The motherboard fried after the manufacturing warranty. Thankfully I purchased this and it was covered!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad always helpful and solves problems.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is excellent. They are very helpful and I will always purchase their full tech service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer was working slow. I bought it in to the store with appointment and they get got it back working faster. I’m glad I had that warranty on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Make the purchase!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t needed to use it so far but for the price and coverage it’s a great buy to protect my device. A piece of mind purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have t needed to use this service yet but it’s great knowing it’s available when I need to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good piece of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this protection plan for my sons laptop. Thought it was definitely a good idea as he was heading off to college. We will probably purchase an extra year of protection just to be safe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This plan is a must have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know from previous purchases that the Best Buy insurance plan literally covers everything and love tat fact that I dont have to worry if anything goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took my laptop of three years in to get repaired and am quite happy with the results. Highly recommend purchasing this plan!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad Is The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No Problems So No Need To Use It Yet.... But I know when I need their help I can count on them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have that piece of mind. I would recommend to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased Production

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased that I purchased insurance just to cover future mishaps. Protection is a must no further delay discussion.

    I would recommend this to a friend