Customer Ratings & Reviews

With this plan I don’t have to worry so much about not being able to get my computer fixed. I feel much more comfortable and at ease

I do know from past experiences, that this is the best protection. Hope I never need it moving forward. But if I do, I already have it

i always get a warranty and best buy is great with there service

Very happy with service and service technicians. Service is prompt and efficient, and technicians are helpful and friendly.

I used to be skeptical about these. But with my high schooler using it, and shall we say, being less than meticulously careful with her stuff, it's a nice security balnket.

The agent was so good at instructing us on how to use the computer, it made this the best computer buying experience ever

For the product that this is for, this is much needed. You never know when an accident may happen or just need that support.

Geek squad makes me feel that I will be able to use my device without fear that it will crash or that I will be without my device if it breaks. Nothing beats peace of mind.

I always buy my electronics from best buy because of the Geek Squad protection plans. Great value and piece of mind

A must have for your electronics. Peace of mind that it will be fixed or replaced if life happens (you, the kids, or the pets).

I didn’t need to have Geek Squad for anything, but glad I took the service none the less.

We got this plan to protect our son’s Chromebook, but failed to read the T&C - this is not anything like AC+ or other ADH plans. If they replace your broken laptop, you no longer have coverage after that (you must buy yet another plan). In addition, they only have obligation to provide credit up to the original purchase price+tax of the device itself. In our case, the cost of the laptop he had went up, and wasn’t even in stock. We had to pay over $100 out of pocket for something comparable. Additionally, they could have done this whole process remotely, but instead, they force you to make Geek Squad appointments and go into the store, just to get a store credit? Not to mention it took two weeks for them to come back and say we were getting a credit rather than a laptop repair, because Lenovo. I’m glad we had it, but all things considered, we would have been MUCH better off going with a third party. So thats what I would recommend for anyone else. Don’t waste your money on something that’s NOT ACTUALLY 2-year coverage if you end up having to use it.

Got extra protection for s chromebook. Kids use it for school so since accidents happen it seemed a good idea to have this

havent used yet but rather be safe than sorry for a laptop heading to college. have geek squad for home desktop they are great.

I've used the Geek Squad protection on things in the past and have always been happy. You may never need it but if and when you do, they will take very good care of you!

I have not had to use service yet price seems fair to have the service I’m case something goes wrong my laptop l.

Great protection! Just when you don't think you need it, you need it! Then you forget you have it, and they remind you that you have it and everything's covered!

Great protection! Just when you don't think you need it, you need it! Then you forget you have it, and they remind you that you have it and everything's covered!

Great protection! Just when you don't think you need it, you need it! Then you forget you have it, and they remind you that you have it and everything's covered!

For a monitor used eight to ten hours each day, it is smart money to get the 3-year accidental protection.