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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11788 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 302 Showing 6,021-6,040 of 11,788 reviews
  • Rated 5 out of 5 stars

    Excellent value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best value for protection that you hope you’ll never have to use! If something minor or major happens, these guys and gals are there to fix it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty, no hassle.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used the geek squad warranty a couple of times. No hassle to repair or replace items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a replacement! Very easy to use and set up! Plugged in the USB and began working!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don't waste your money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have NO idea if the anti virus protection is installed on my lap top like they said they were doing. It doesn't ever tell me that a check was done and I don't even remember what the program is called. I was not impressed with them "pushing" this whole program on me to buy for about $300. It was total tech support but no one can understand English when you get on the phone and you wait forever so it's pointless.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sense of Security!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad does a great job diagnosing and working on the computers purchased from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad team very knowledgable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always accessible,and technical support is excellent. I wouldnot trade it for the world

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is very helpful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy gee squad provides excellent service. Their customer service is immaculate! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Store clerks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are really awesome! Customer service was great. I was able to turn in a product without any hassle. Nice people working very nice people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased them again with this new computer but I have had them in the past and worked out great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new computer is great for games and for reading emails.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice added protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend getting the extra protection for electronic products. It covers what the manufacturer will not. A small price for piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the protection and Best Buy always fixes the situation should it ever need fixed or replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and quic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had a problem with Geek Squad so I had to make sure my items are protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend getting the protection. It is worth the money. Have had to use it twice on different products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lap top help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad, worth the money, having assistance anywhere

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better to have it and not need than need it and not have it..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend ALWAYS buying Geek Squad protection. It can pay for itself with just one claim.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can use my laptop knowing that I have protection with it. I leave my home without any worries.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidental plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accidental plan is a great plan to have I am completely satisfied with the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't know what I would have done without it. My 1st to Asus broke. Geek squad made everthing ok and I now have a new Dell computer. Thanks geek squad

    I would recommend this to a friend