Customer Ratings & Reviews

You never know when or what will happen, and sense of security

I needed this cause sometimes computers break easy

I never buy an electronic without their accident protection as it is fabulous protection.

Always great to get insurance and be ready when lemons happen

I want to start out saying I am my Best Buy elite member not sure if this great to be, didn't help me. But anyway I purchase the Greek Squad Protection plan on my lap top a year ago. Brought my lap top to Greek Squad they didn't listen to what I said was wrong. My daughter had step on the cord getting out of the car and apparently bend the end piece of cord. Right away that was the probably not listening to any thing else. Shipped the lap top off replacing battery and cord and that's it Never checking the laptop completely. I got it back, still same problem. I took it back cause laptop was still doing what we try to tell Geek Squad, laptop hesitate when first turned on shutting off when you move screen to screen and sometime you get logged out and have to restart/log in again They told me it was Micro soft problem and I would have to pay $200.00 for them to look at it not fix it. That would be additional charge. Now my question is Why did I buy a protection plan at time of sale only to find out you could of used factory warranty on the laptop. Look's as if my 100.00 bucks went down the drain. So you might want to think about what/when to purchase a protection I wasted my money and still stuck with the lap top I thought was protected. Never again Wonder how it works with other products I purchase a plan on Hope I never have to find out. Just beware

I hope not to have to use my ADH protection for my new laptop. It is an investment I would like to protect for at least 2 years. I figure that in 2 years I may get a new laptop. When it comes to portable technology, cameras, etc. it's a good idea to get accidental damage protection. May not be a perfect service and I may be disappointed by the service when I do need it, but something is better than nothing.

Best buys Warranties are great, nothing more to say

Very good warranty plan... Much needed to repair things that may go wrong ..Easily available

I’m have this for just case but really good like so much

We bought the three year protection program just in case

bought it but haven't needed to use as of yet. All is good

I had to replace my computer and this warranty covered it.

would never own a computer without this geed squad protection

Purchased to enable to make fixes to laptop when required.

Free battery replacement always comes in handy. Piece of mind worth it from experience.

The Best Buy computer tech service is well worth the money to protect your investment.

This is good to get with any new computer purchase, especially with nicer computers.

THIS plan seems really good for our house we have multiple items coverred

Geek Squad Protection is a good value. A must have.

Geek Squad Protection is a good value. A must have.