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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11812 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 487 Showing 9,721-9,740 of 11,812 reviews
  • Rated 4 out of 5 stars

    Get it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would just say save yourself the headache and get this when you purchase anything worth value b

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They explained everything to me to assist my children

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good back up to have for any technical issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection is the Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection on all my electronic needs! Recommend always getting this protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    How can you go wrong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every needs that little extra for drops or spills etc etc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service when things go wrong with your equipment. They are there to fix it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad that they are there to help when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Probably good, haven't used it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use this, but I'm sure it'll work great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have, just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I bought it, but hope I never have to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped me with my printer and they fixed it for me

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Depends on Who You Interact With

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had both good and bad experiences with the Geek Squad. The level of service you receive greatly depends on getting connected to the right person on the phone or with the right agent in person. The good ones are very good and very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks to the Rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service, great team, easy guidelines

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    they were pretty good asisting us

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were there, when we had to work with the requirements we neded for his online studies

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Confused on what plan I bought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wasn't made clear to me that I bought only the accidental protection plan. BB has a 24/7 Geek squad plan that I thought was what I was buying. I didn't realize this until I tried to use it. Buyer beware I guess. I will be trying to upgrade my plan. If what you want is really only accidential protection, then this is ok.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know the value of geek squad. It really is one of the best protections out there

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    All is well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Want to order another 2 years protection for my computer.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Chris. Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Nice to have the extra protection, especially for a Laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GET IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ...Would not do without the Geeks and their squad...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I made this purchase. I've used it several times - definitely worth it,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for family’s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great protection and such an easy process to replace damaged computers.

    I would recommend this to a friend