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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11812 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 491 Showing 9,801-9,820 of 11,812 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny. I’ve used geek squad before and they were extremely helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service and satisfaction frisks you people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have protection............................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My life line. The Lufkin store is wonderful. Love love these guys and girls

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I needed this with grandkids around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have just purchased this so no experience as yet.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best buy is TRASH!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT get best buy protection! I would actually advise to NOT even make a purchase at best buy. I spent nearly $4000 for a tv, a laptop, and protection for both. There is damage on the laptop that I did not notice until some time after the return window. I went in last week and was offered a smaller screened laptop due to the price of the more comparable one costing more. I cannot wait for repair as I’m in school now, I offered to come back when they had another sale on the other laptop. This week was a la or day sale. I went in to exchange it, as that’s what offered less than 7 days prior. They refused to exchange it. Told me to come back during school break around Christmas. This coverage alone was $795, and I have wasted so much time and dealt with disgusting behavior from a store rep who did everything to refuse exchanging my laptop. I will NEVER purchase ANYTHING ELSE from best buy!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Better Safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, east to connect to- what you need to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job mounting the items that were bought

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1 yr. Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good security to have. Knowing that if my laptop broke down I had the setvicemen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection at its best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No matter what happens we know that our computers are protected at all times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect protection for people who have kids or people who travel with their laptops

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    reliable. Great for my laptop. Great answer kruhj

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Swear by Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had very positive experiences with Geek Squad! I will not go without them!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive but well worth it. Accidents always happen and it’s good to be prepared

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great protection plan I just wish more was covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for any device and overall coverage

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I got coverage It has saved me twice now! Totally worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    can't be without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is always a must. Nothing else to say.......

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good plan to have, well worth the money. I like it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 yr accidental coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 yr accidental coverage is essential for me since I travel often with a laptop.

    I would recommend this to a friend