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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11814 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 521 Showing 10,401-10,420 of 11,814 reviews
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set of software with features perfect for security

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek squad they are very helpful and very usefull

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good warranty coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good warranty coverage and worth the value paid. Recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped me through any issues I had with my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good pr oduct

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always there for me. Helps me out a lot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad!!!!! Always come through in a clutch....

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope we never have to use it but it's worth buying to play it safe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dell - Inspiron 15.6" Touch-Screen Laptop is excellent

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad are professional professionals on your electronics

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Computer services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and support client question always nice job.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    1 bad agent ruins the whole thing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I attempted to chat with an agent about if my charger for my new laptop (less than 30 days old) was covered and got very snide responses to every question. I was first told it wasn't covered, then repeatedly told to contact the manufacturer, and given incorrect information on best buys return policy. Would be happy to provide screen shots of the conversation .

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Hope I never need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great piece of mind. No hassle fix or replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a great comfort to know you have this protection

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the Geek Squad service and always helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the plan for my kids in case an accident happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service,no problems, very happy with it so far.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Too long to determine it wasn't fixable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We used our geek squad protection for a dropped laptop. They were unable to fix it so they gave us the full purchase price of the laptop, per the warranty agreement. However, they had the laptop for over 4 weeks before determining they couldn't fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased geek squad for my laptop. Great help with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have. I can’t reiterate this enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan for my new Microsoft laptop!

    I would recommend this to a friend