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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11814 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 527 Showing 10,521-10,540 of 11,814 reviews
  • Rated 4 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought it was a good idea to get protection just in case

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far when I called for assistance, they’ve been helpful

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy Customer Service is Lousy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy customer service is lousy!! You can't speak to anyone at the store, it routes you to another country. No two people tell you the same story. I was concerned about the return policy and the customer rep. told me that I had a year to return the product for any reason. I was like WOW really? This doesn't sound right. Can you show me in my contract where it states that this is the case? She hung up on me. Called again and got someone different who couldn't even answer my questions. Totally clueless:(

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Tv

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the tv but I do wish it had more storage space on Device

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Probably wasn't necessary...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably wasn't necessary but I got it anyways, just in case.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice to know that there is help when it’s needed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Past issues have always be resolved. Hoping to receive the same with this product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sounds good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it, but if it works as explained to me I will be very satisfied

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection provides ultimate coverage for any product. A must have

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy geek squad protection to protect my valuables

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This gives me piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know, if there is a problem, I can go to Geek Squad.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, and safe for any problem in this product. I recommend it for security.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for all computer purchases for any issues to have a piece of mind

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Necessary for any technology

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must for any technology purchase. Don’t just rely on manufacturer warranty.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A Must Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have for those unexpected accidents.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Save the day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Hopefully I will not be needing it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Accidental insurance is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pricey but worth the price especially when you need it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the service received

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was courteous and worked hard to service my device

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good program for peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time buying this product/service but does give you the peace of mind.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for college student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for beginners and for someone who does have great computer skills.

    I would recommend this to a friend