Presidents’ Day SaleEnds February 16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11814 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 529 Showing 10,561-10,580 of 11,814 reviews
  • Rated 3 out of 5 stars

    To slow for my needs

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not enough space or speed good computer for a kid I should have bought a different one for my needs

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    with open box purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    haven't used this policy yet, but will review after

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Knoxville Geek Squad needs retrained in Customer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knoxville geek squad were rude when it came to exchanging a laptop that wasn't functioning properly

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Safty net

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had any problems with this computer yet but good insurance Incase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You Have to purchase protection. Better To Be Safe Than sorry. Do The Math

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Haven't used yet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous experience with Best Buy warranties is long wait lines--too long!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smart people

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad to know they're there for me if i need them. Good group of people.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    very good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    protection is always a good way to have peace of mind

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geeked up!!

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for the type of protection!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service. Awesome. Keep it up Geek squad......

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Plan

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protecting labtop uncase it breaks good for it. Heavy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pricey, but I hope I never have to use it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use this yet and I hope I never have to. #securityblanket

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    UNREPAIRABLE

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop was less than a year old and was sent in for corner crack in screen. Was told not able to repair. Was given an instore credit for 2/3 of what the product cost and nothing was ever mentioned about the extended warranty purchased.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Listen

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should have up to a year prior to damage to decide if I want to purchase more Warranty and the whole renewing warranties no longer without telling people years after they purchased a warranty and went to renew it sucks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better safe than sorry

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the saying goes! Better safe than sorry!! It’s better to be prepared!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Always Purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy the warranty. You never know what's going to happen!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection plans always come in handy!!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get protection plans on everything I buy!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Proved valuable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    took a little while to get a status on the item, but worked out in the end.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped with my laptop and did a good job too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped with my laptop and did a good job too.

    I would recommend this to a friend