Customer Ratings & Reviews

I purchased the 3 year accidental Geek squad protection. Since the laptop was inexpensive, the protection was too. But it cost almost as much as the laptop. It's a good deal because you never know what will happen with laptops, even if they never leave the desk area.

I would definitely buy again. Good price especially when on sale

It is good to have Geek Squad Protection , really good.

I couldn’t install office on this computer . I’m not going to give it bad reviews maybe I just couldn’t

It's always great to have a back up plan. This is my backup plan.

Geek Squad Protection -1-Year Accidental Geek Squad Protection

A little expensive, but necessary as electronics don't seem to last.

It is good to have extra protection on your electric devices.

The program it self seems good but I have not yet used it

I am really enjoying my laptop as a first time business owner.

It's a must have as you never know when it will come in handy.

Haven't used the service yet, will update the review once I do.

Geek squad i called for some assistance in why the laptop would not let download certain things the geek representative ended getting frustrated with me and hung up because I asked to speak with a supervisor. I had to call back and described my issue all over to a new geek representative and finally got the help i needed. Some of the geek squad can be very rude. 50/50 for recommendations to use geek just depends who you get on the line

I got this just in case I have any problems I cannot figure out myself.

I got this just in case I have any problems I cannot figure out myself.

Horrible!!!!!! I never opened until it was too late to return and when I did it wouldn’t keep a charge’ I then took it back to BEST BUY and they made like the battery was good’ I then decided to use it and plugged it in to charge once again cause even when it’s completely off the battery doesn’t keep charge! This time I plugged it in for almost 5 hrs and it never charged up! I hate that I brought it from Best Buy I always had trouble out of their laptops but I listened to my Nephew and brought it and I regret it!!!!

Little on the pricey side compared to buying with them directly or procetion that amazon offers when you buy products.

Haven't had to use it yet, but they've been great in the past.

IT IS A GREAT LAPTOP 360 HP .IWILL RECOMMEND THIS TO EVERYONE

Like any insurance I feel I could do better things with the money but after my last laptop got drenched in milk, (kids), I feel slightly more at ease knowing my new laptop is covered.